Privacy Policy

Privacy Policy

At Turkana Wildlife Safaris, we are committed to protecting the privacy and confidentiality of our customers’ personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you use our services. Please read this policy carefully to understand our practices regarding your personal information.

  1. Information We Collect
    1.1 Personal Information: We may collect personal information from you, such as your name, email address, phone number, passport details, and other relevant details when you make a booking or contact us for inquiries.
    1.2 Payment Information: We may collect payment information, such as your credit card details or bank account information, when you make a payment for our services.
    1.3 Usage Information: We may collect information about how you use our website, including your IP address, browser type, operating system, and browsing activities.
  2. Use of Information
    2.1 We use the collected information to provide and improve our services, process bookings, communicate with you, and personalize your experience.
    2.2 We may use your email address to send you promotional and marketing materials, but you can opt out of receiving such communications at any time.
    2.3 We may use aggregated and anonymized data for statistical and research purposes.
  3. Data Retention
    3.1 We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
    3.2 We will securely delete or anonymize your personal information when it is no longer needed.
  4. Data Security
    4.1 We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
    4.2 While we strive to protect your personal data, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.
  5. Third-Party Disclosures
    5.1 We may share your personal information with third-party service providers who assist us in operating our business and providing our services, such as hotels, airlines, and tour operators. These service providers are obligated to use your information only for the purpose of providing the requested services.
    5.2 We may disclose your personal information if required by law or in response to valid legal requests, such as a court order or government investigation.
  6. International Transfers
    6.1 Your personal information may be transferred and processed in countries outside of your own, where data protection and privacy regulations may differ. By using our services, you consent to such transfers.
  7. Links to Third-Party Websites
    7.1 Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of third-party websites before providing any personal information.
  8. Children’s Privacy
    8.1 Our services are not intended for children under the age of 13. We do not knowingly collect or store personal information from children without parental consent. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete it.
  9. Your Rights
    9.1 You have the right to access, correct, update, or delete your personal information. You can exercise these rights by contacting us using the contact information provided below.
    9.2 You may also have the right to object to or restrict the processing of your personal information, and to receive a copy of your personal data in a structured, machine-readable format.
    9.3 We will respond to your requests and inquiries regarding your rights in accordance with applicable data protection laws.
  10. Changes to the Privacy Policy
    10.1 We may update this Privacy Policy from time to time, and any changes will be posted on our website. We encourage you to review this Privacy Policy periodically for the latest information.
  11. Contact Us
    If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Turkana Wildlife Safaris
Address: Kampala Uganda
Email: info@turkanawildlifesafaris.com / turkanawildlifesafaris@gmail.com
Phone: +256785575165

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